Please read these product terms and conditions carefully as they affect your rights and
liabilities under the law and set out the terms under which Funky Cakes makes the products
available to you ("Product Terms").
Funky Cakes ("us", "we", or "our") operates this Site. This page informs you of our
policies regarding the collection, use and disclosure of Personal Information we receive from
users of the Site.
We use your Personal Information only for providing and improving the Site. By using the
Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable
information that can be used to contact or identify you. Personally, identifiable information
may include, but is not limited to your name, address, telephone number, and email address
Like many site operators, we collect information that your browser sends whenever you visit
our Site ("Log Data").
This Log Data may include information such as your computer's Internet Protocol ("IP")
address, browser type, browser version, the pages of our Site that you visit, the time and date
of your visit, the time spent on those pages and other statistics.
We may use your Personal Information to contact you with newsletters, marketing or
Cookies are files with small amount of data, which may include an anonymous unique
identifier. Cookies are sent to your browser from a web site and stored on your computer's
Like many sites, we use "cookies" to collect information. You can instruct your browser to
refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept
cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us but remember that no method of
transmission over the Internet, or method of electronic storage, is 100% secure. While we
strive to use commercially acceptable means to protect your Personal Information, we cannot
guarantee its absolute security.
email address you have provided us, or by placing a prominent notice on our website.
PRICES and VAT
Please note that the prices on our Funky Cakes website are in GBP and are
guide prices only. The actual price you pay will be the price charged at the time your
order is placed.
All prices are expressed inclusive of any VAT payable unless otherwise stated. The
price of the items does not include the delivery charge which will be charged at the
rate specified when you place your order.
If for any reason beyond our reasonable control we are unable to supply a particular
item, we will not be liable to you. When an item you have ordered is unavailable we
will attempt to provide a suitable substitute, unless you have asked us not to.
To ensure availability of all our products customers may be limited to a maximum
number of items.
Your order is an offer to buy from us. A contract is only formed when we have
completed your order via delivery. At any point up until then, we may decline to
supply the goods to you.
MINNIMUM ORDER VALUE
The minimum order value is £20.00 for delivery.
If the value of the products in your basket when you confirm your order is less than
the minimum basket value, we will be unable to complete your order.
Unfortunately, we cannot combine separate orders once we have processed them, so
please make sure you have everything you need in your basket before you confirm
If you place more than one order, this will be subject to a further £20.00minimum
basket value and cannot be linked to the previous order so we are unable to guarantee
same delivery days.
Please note that we currently deliver goods to specified regions within Northern
Ireland that are within a 20 mile radius to one of our Funky Cakes Shop,
subject to change. To check if we deliver in your area please use the Postcode
Checker on our site.
Delivery will be charged at the following rates:-
Will depend on postcode
Delivery will be made to the address specified by you when you place your order.
Current delivery days are saturday subject to change. Our current daily cut off for processing orders is Friday at 12 noon .
Depending on what time you place your order the website will adjust your available delivery days. In certain
circumstances we may have to make adjustments to this. In this instance we will call you to notify you on the number you provide.
We will deliver your order to the main entrance of the delivery address. At this time,
and in line with the Governments Social Distancing Policy (Covid-19), our drivers are
unable to enter any premises and will instead leave your goods at the main door. All
goods will be checked off by our driver and any shortages/damages recorded and
signed by them. The driver will then ring the doorbell/knock the door, step back at
least 2 metres, and await an adult aged 18 years or over to accept and take ownership
of the goods. The contract will be completed at this point.
We operate a strict policy whereby we ask that you do not come within 2 metres
of our drivers at any time.
If we attempt to deliver your order to the delivery address as arranged with you but
there is nobody at the delivery address to accept your order, the driver will leave
notification of attempted delivery and you will need to contact our Customer Service
Centre on 07885612122 (local rates from UK mobiles) to rearrange
delivery, if that is possible. In these circumstances, if we have to return to
deliver the goods, a further charge may become payable provided that delivery was
initially attempted on the date we told you.
Whilst we make every effort to deliver all your goods in the agreed time, we will not
be liable if we fail to do so in part or in full due to circumstances beyond our control.
RETURNS AND REFUNDS
We would like you to be happy with everything you purchase from Funky Cakes. Our refund
policy is in addition to and does not affect any of your legalrights.
In light of Government guidelines on Social Distancing, we are unable to accept
return of any product at point of delivery. If you are not happy with any of your
products, please contact our Customer Service team within 24 hours of your delivery
on 07885612122 (local rate from UK mobiles).
Please be aware that we cannot accept change of mind returns on certain products due
to health and hygiene reasons and on perishable products.
Once we have investigated your query, if a refund is approved, we will refund your
money in the same way you initially paid for it, by credit or debit card. Your money
will go back onto the same card. Please allow 3-5 working days for the refund to
show in your account.
If you purchased at an offer price, your refund will be based on that promotional
price. If you are returning items that were purchased on a promotion, such as ‘Buy
one get one half price’ or ‘3 for 2’, then the promotion will no longer apply and your
refund value will be adjusted accordingly.
Please note that we are unable to cancel, change or amend any part of any order once
payment is made. Please check your order carefully before making payment.
Alternatively, if you do have an issue with your order, please call our Customer
Services team on 07885612122 local rate from UK mobiles).
Please note that orders cannot be cancelled by email.
All deposits are non refundable, No refunds of prepaid amounts will be given for cancellation by Client.
We accept all major debit or credit cards. Your credit/debit card details will be
encrypted to minimise the possibility of unauthorised access or disclosure. Authority
for payment must be given at the time of placing your order.
At the point of order, full authorisation takes place whereby the total amount is
requested from your bank.
Please ensure that the expiry date of your payment card is after the anticipated
despatch date of your order. Payment is taken at the point of order for goods and in
the event that the payment card has expired we will be unable to take payment and
fulfil your order.
These Product Terms shall be governed by and construed in accordance with the laws
of Northern Ireland and any disputes will be decided only by Northern Irish courts.
If any of these Product Terms is held by any court of competent authority to be
unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity
of the remaining Product Terms which will continue to be valid and enforceable to the
fullest extent permitted by law.
It is our responsibility to supply you with goods that meet your consumer rights and
comply with this contract.
If you have an order query, please e-mail us at firstname.lastname@example.org
16 Craft Village